Privacy Policy

Welcome to Circle 360 Brand Solutions. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website c-360.in or engage with our services.

Circle 360 Brand Solutions is a boutique creative agency offering 360° brand solutions including branding, digital marketing, growth marketing, and content production. This policy governs data collected through our digital touchpoints and service engagements.

We collect information that you voluntarily provide to us when you fill out an enquiry form, contact us via email or phone, or otherwise interact with our website or team. The categories of information we may collect include:

• Personal Identification Information: Name, email address, phone number, company name, and job title.
• Project & Business Information: Details about your brand, project goals, budget, and timeline that you share with us during enquiries or onboarding.
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you navigate and interact with our website, including pages visited, time spent, and referral sources.
• Communications Data: Records of your correspondence with us via email, contact forms, or other channels.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

We use the information we collect for the following legitimate purposes:

• To respond to your enquiries and provide the services you request.
• To manage and maintain our ongoing client relationships.
• To personalize your experience and deliver content relevant to your interests.
• To improve our website, services, and internal processes based on how users interact with our platform.
• To send you marketing and promotional communications, where you have consented to receive them.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• To detect and prevent fraudulent or unauthorized activity on our platform.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files placed on your device when you visit a website.

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to track visitors across websites to display relevant advertising.
• Preference Cookies: Allow the website to remember your preferences and settings.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may limit your ability to use some features of our website.

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

• All data transmissions between your browser and our website are encrypted using SSL/TLS protocols.
• Access to personal data is restricted to authorized personnel who require it for specific business purposes.
• We regularly review and update our security practices to address emerging threats.
• Third-party service providers we work with are contractually required to maintain appropriate security standards.

Our website may contain links to third-party websites and we may use third-party tools and platforms in the delivery of our services. We are not responsible for the privacy practices of these external sites and services.

• Google Analytics: Used to track website usage and performance. Subject to Google's Privacy Policy.
• Google Workspace: Used for internal communication and document management.
• Social Media Platforms: Our profiles on Instagram, LinkedIn, and Facebook operate under their respective privacy policies.
• Marketing & Automation Tools: Third-party platforms used in campaign delivery may process limited contact information.

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Depending on your location and applicable data protection laws, you may have the following rights with respect to your personal information:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Data Portability: You may request a structured, machine-readable copy of your data.
• Right to Object: You may object to our processing of your data for marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including the requirements of any applicable legal, accounting, or reporting obligations.

• Client project data is typically retained for a period of 3 years after the conclusion of a project.
• Enquiry and contact form submissions are retained for 12 months unless they result in an active client relationship.
• Website analytics data is retained in accordance with the default retention settings of the analytics platform used.
• Marketing preferences and communication records are retained until you unsubscribe or request deletion.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

We encourage you to periodically review this page to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.